About Us
Next2Call— Transforming Call Center Solutions and Customer Experience
At Next2Call, we have been transforming and streamlining call centers for over a decade. As an undertaking of Winet Infratel Private Limited, we specialize in delivering end-to-end communication and customer experience solutions that empower businesses to achieve efficiency, scalability, and seamless connectivity.
With more than 10 years of hands-on expertise in the telecommunications industry, Next2Call has become a trusted name for organizations across India and beyond. Our solutions are designed to modernize, automate, and optimize call center operations, ensuring enhanced productivity and exceptional customer engagement.
What We Offer?
- ✔ VoIP PBX Solutions – Secure, scalable, and cost-efficient business telephony
- ✔ Predictive Dialer & Call Center Software – Maximize agent productivity with smart automation
- ✔ Conference Calling Solutions – Reliable collaboration for distributed teams
- ✔ Mail2Fax Services – Simplify document communication with digital faxing
- ✔ Cloud Hosting & Infrastructure – Robust, secure, and flexible hosting for communication platforms
- ✔ Unified Communication Tools – Bring voice, video, and messaging together
Why Choose Next2Call?
- ✔ Proven Expertise – Over a decade of real-world experience
- ✔ Customer-First Approach – Our clients remain at the heart of everything we do
- ✔ Global Presence – Serving businesses across India and international markets
- ✔ Reliable & Scalable Solutions – Future-ready communication systems
- ✔ Unmatched Support – Dedicated technical assistance for uninterrupted services
At Next2Call, we don’t just provide solutions—we empower businesses to deliver superior customer experiences. By leveraging cloud-based telephony, AI-driven automation, and smart call center software, we ensure your customer support operations are efficient, modern, and future-ready.
Our clients value us for our commitment, reliability, and ability to consistently deliver quality communication solutions that solve real-world challenges.
Whether you’re a small business, enterprise, or global call center, Next2Call is your trusted partner for next-generation communication solutions.
● Launch of a new campaign within 20 minutes.
● Effective management of business processes, campaigns and call center resources.
● Aid in Increasing the efficiency of the call centers agents' overall productivity in the organization
● Significant improvement in the call center's performance without stopping its work.
● Availability of servers to be leased for temporary campaigns.
● Quick launch of call center campaigns with Vicidial open-source application.
● VPN access to Vicidial servers (both dedicated and shared) with Open VPN application.
● Integrated VOIP and domestic SIP Lines from TATA and Airtel directly on the end-users account.
● Opportunity to Host your servers with us; bring your hardware and we will deploy and provide ongoing support
● Cheapest per U price at 3000/- per U, including power and rack charges.
● Offers Bandwidth at Rs. 1000/MB
● Professionals at your services
● Avail of 24*7 monitoring and management services
● Guaranteed Response Time
● Availability of remote as well as onsite Support
● Availability of customer support even after working hours and days
● Solutions at Affordable Pricing
● 100+ Successful Projects in Eastern Europe and Central Asia
● 20+ Partners across Russia, Eastern Europe and Central Asia
● 10+ Successful years in Software and Services market
Next2Call
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Our Methadology
- ● Trained professionals to manage your IT.
- ● 24x7 monitoring and management.
- ● Guaranteed response time.
- ● Remote/Onsite Support.
- ● Expert on call.
- ● Automating routine tasks (thus lowering cost and errors).
- ● After office hours support.
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Network Operation Centers
- ● 50 Seats NOC/SOC.
- ● 24x7 ITIL Operations.
- ● Network Management System.
- ● Certified Security Engineers.
- ● Support Desk.
- ● Physical/Biometric parameter Security.
- ● Business Continuity Planning in place.
- ● Disaster Recovery in place.
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Infrastructure Support
- ● Server Support.
- ● Database Support.
- ● Infrastructure Application Support.
- ● Network Support.
- ● Platform Support.
- ● Firewall Support.
- ● Perimeter Security Support.
- ● On-Site Support.
- ● IT Consulting.
- ● Transition Support.
- ● System design and Architecture planning.
- ● Other Services
Infrastructure Base-lining. - ● Desktop Support.
- ● Remote Server Management (wintel).
- ● Remote Network Management.
- ● Remote Security Management.
- ● Onsite Support.
- ● Remote Monitoring.
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